Terms of Service

1. Who may use StoryBoo

1.1 The Service is operated for families

StoryBoo is designed to help parents, guardians, and other adults create personalized stories for children. The account holder must be an adult: you may only create an account if you are at least 18 years old (or the age of majority in your jurisdiction, if higher) and capable of entering into a binding contract.

1.2 Children's use

Children may use the Service only through an adult's account and under that adult's supervision. If you allow a child to use the Service on your device, you are responsible for:

• their use of the Service, including any content they create or interact with;
• ensuring the content they access is appropriate for them; and
• any purchases made from your account or device.

Children may not create their own accounts, and we do not knowingly collect personal data directly from children. See our Privacy Policy for details.

1.3 Account accuracy and security

You agree to provide accurate information when registering and to keep your credentials secure. You are responsible for all activity that occurs under your account. Notify us promptly at the contact address in Section 18 if you suspect unauthorized use of your account. We may refuse, reclaim, or disable accounts at our reasonable discretion, for example where required for security, legal compliance, or enforcement of these Terms.

1.4 One account per person

You may not create multiple accounts to evade usage limits, free-trial eligibility rules, suspensions, or any other restriction.

2. The Service

2.1 What StoryBoo does

StoryBoo lets you:

• generate personalized, illustrated children's stories using artificial intelligence, based on details you provide (such as story ideas, themes, target age, and characters);
• create reusable characters, including AI-generated character images;
• generate audio narration for stories;
• read stories in multiple languages, including machine-translated versions;
• save stories to a personal library and mark favorites; and
• optionally browse and publish stories in the public Explore section, including features such as likes, trending shelves, and leaderboards.

2.2 AI-generated content — important limitations

Story text, images, translations, and audio narration are produced by automated AI systems (including third-party AI providers). You acknowledge that:

• AI output may be inaccurate, incomplete, or occasionally inappropriate, despite the safeguards we apply. We do not guarantee that any generated story is suitable for any particular child. You should review every story before sharing it with a child.
• AI output is not unique. Similar or identical output may be generated for other users, and we cannot guarantee that generated content does not resemble existing works.
• Machine translations and synthesized narration may contain errors and may differ from the original text.
• Generated content does not represent our views and is not professional, educational, medical, or other advice.

2.3 Service changes and availability

We are continually improving the Service and may add, change, or remove features (including AI models, voices, languages, image styles, free-tier limits, and community features) at any time. We aim to keep the Service available but do not guarantee uninterrupted, error-free operation; the Service may be unavailable due to maintenance, updates, or events outside our control. Where a change materially reduces the core functionality of a paid subscription, Section 5.8 (refunds and statutory rights) applies.

We may discontinue the Service entirely. If we do, we will give reasonable advance notice where practicable and Section 5.8 will apply to any unused prepaid subscription period, to the extent required by applicable law.

3. Your content

3.1 Definitions

• “Input” means content you provide to the Service: story ideas, prompts, titles, descriptions, character details, profile information, feedback, reports, appeals, and similar material.
• “Generated Content” means stories, images, translations, and audio created by the Service based on your Input.
• “Your Content” means your Input together with the Generated Content created in your account.

3.2 Ownership

As between you and us, you retain ownership of your Input. Subject to these Terms and to applicable law (including the limits of copyright protection for AI-generated works, which vary by jurisdiction), we assign to you, or where assignment is not possible we license to you, our rights in the Generated Content created in your account, for the uses permitted in Section 3.3.

3.3 What you may do with Generated Content

You may use Generated Content for personal, non-commercial purposes: reading with your family, printing, saving, and sharing privately with friends and relatives. You may not sell, license, mass-distribute, or otherwise commercially exploit Generated Content without our prior written permission, and you may not present Generated Content as the output or product of a competing service.

3.4 License you grant us

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, translate, adapt, and display Your Content as needed to operate, secure, and improve the Service — for example, storing your stories, generating images and narration from your prompts, producing translations, displaying your published stories to other users, and processing content through our AI and infrastructure providers. This license ends when Your Content is deleted from the Service, except (a) for content you published that others have already interacted with as part of normal feature operation, (b) where retention is required by law, and (c) for residual backup copies, which are deleted on our normal backup cycle.

3.5 Publishing to Explore

Publishing a story to the public Explore section is optional. If you publish a story:

• it becomes visible to all users of the Service, together with associated public profile details (such as the display name on the story);
• you grant us the additional right to display, promote, translate, and feature it within the Service (for example in trending shelves, categories, search results, and leaderboards);
• other users may view, like, favorite, and report it, and may generate audio narration of it for their own listening;
• you can unpublish or delete it at any time, after which it will stop being shown in Explore (already-generated copies, such as cached translations or narration created while it was public, may take time to expire).

Only publish content you have the right to share. Do not publish stories containing personal data about identifiable real people (especially children) — for example full names, photo-based likenesses, addresses, or schools.

3.6 Responsibility for Input

You are responsible for your Input. You represent that your Input does not infringe any third party's rights (including intellectual property, privacy, and publicity rights) and complies with Section 4. If you include a real person's name or likeness in a character or story, you are responsible for having the right to do so.

3.7 Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free right to use it without restriction or compensation.

4. Acceptable use

StoryBoo is a service for children's stories. You agree not to:

1. attempt to generate, upload, or publish content that is sexual, violent, hateful, discriminatory, harassing, or otherwise inappropriate for a children's platform, whether or not it is technically possible;
2. attempt to generate or share content that sexualizes minors in any way — we apply a zero-tolerance policy, will terminate accounts immediately, and will report to relevant authorities where required;
3. use the Service for anything unlawful, deceptive, or harmful, or in violation of any applicable law or regulation;
4. infringe others' intellectual property, privacy, or publicity rights, including by prompting the Service to imitate identifiable third-party characters, brands, or real people without authorization;
5. harass, bully, impersonate, or defame anyone, including through story content, character names, display names, or appeals/report submissions;
6. circumvent or attempt to circumvent usage limits, credits, free-trial eligibility, paywalls, moderation, or other technical or contractual restrictions (including by creating multiple accounts);
7. probe, scan, overload, disrupt, or interfere with the Service, our infrastructure, or other users' use of the Service;
8. access the Service by automated means (scraping, bulk downloading, crawling) or use Generated Content or other Service data to train or improve machine-learning models;
9. reverse engineer, decompile, or attempt to extract the source code, models, or prompts of the Service, except to the extent such restriction is prohibited by applicable law;
10. resell, rent, or provide the Service to third parties as a service bureau or competing offering; or
11. misuse community features, including submitting false reports, manipulating likes or leaderboards, or abusing the appeals process.

We may (but are not obligated to) monitor, filter, or review content to enforce these rules, including with automated systems.

5. Subscriptions, free tier, and payments

5.1 Free tier

We offer a free tier with limited functionality (for example, a limited number of stories). Free-tier limits are described in the app and may change over time.

5.2 StoryBoo Plus

“StoryBoo Plus” is an auto-renewing subscription (available in monthly and yearly periods) that unlocks premium features, currently including unlimited story creation and a periodic allowance of audio-narration and character-image generation credits. The exact features, allowances, and prices are shown in the app at the point of purchase and may vary by region.

5.3 Billing through the app stores

Subscriptions are purchased through Apple's App Store or Google Play and billed by Apple or Google to the payment method on your store account — we do not receive or store your payment card details. The store's own terms also apply to your purchase.

5.4 Auto-renewal and cancellation

Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the period ends. You can cancel anytime in your device's subscription settings (App Store: Settings → Apple ID → Subscriptions; Google Play: Play Store → Payments & subscriptions). Deleting the app or your StoryBoo account does not cancel a store subscription — you must cancel it through the store. After cancellation you keep Plus access until the end of the period already paid for.

5.5 Free trials

We may offer free trials to eligible new subscribers. Trial eligibility is determined by the app store (typically one introductory offer per store account). Unless you cancel at least 24 hours before the trial ends, the subscription starts automatically and the payment method on your store account is charged. Any optional trial-ending reminder we offer is a courtesy; it is your responsibility to cancel in time. Unused trial time may be forfeited when you convert to a paid subscription, per store rules.

5.6 Credits and allowances

Plus allowances (such as audio-generation and character-image credits) refresh on renewal, do not roll over, have no cash value, are non-transferable, and expire when your subscription ends. Allowances are subject to fair use; we may throttle or restrict usage that indicates abuse, automation, or resale.

5.7 Price changes

We may change subscription prices. Price changes apply no earlier than your next renewal, and you will be notified in advance through the app store's mechanisms, with the opportunity to cancel before the new price takes effect. Where the store requires your explicit consent to a price increase, it will be obtained.

5.8 Refunds and statutory rights

Because billing is handled by Apple and Google, refund requests must be made through the relevant store (Apple: reportaproblem.apple.com; Google: Play Store order history). We cannot issue refunds for store-billed purchases ourselves. Nothing in this section limits your statutory rights: if you are a consumer in the EU/EEA or another jurisdiction with mandatory refund or withdrawal rights, those rights are unaffected, and you may have a 14-day right of withdrawal subject to the store's checkout terms (which may include your express consent to immediate supply of digital content and acknowledgement that the withdrawal right is thereby lost).

5.9 Taxes

Prices shown in the stores include or exclude taxes as displayed at checkout, per the applicable store's rules.

6. Community, moderation, and appeals

6.1 Moderation

We want Explore to be safe for families. We may, with or without notice, remove, hide, unpublish, ban, or restrict any content, and restrict, suspend, or terminate any account, where we reasonably believe these Terms or the law have been violated, or where content poses a risk to users (especially children) or to the Service. We use a combination of automated tools, user reports, and human review.

6.2 Reporting

You can report a public story from within the app. False or abusive reporting is itself a violation of these Terms.

6.3 Strikes and bans

Violations may result in a graduated response — content removal, warnings/strikes recorded on your account, temporary restrictions, or permanent termination — depending on severity and history. Severe violations (including any content sexualizing minors, or other illegal content) result in immediate termination.

6.4 Appeals

If your story is removed or banned, or your account is restricted, you may appeal through the in-app appeals feature (or by contacting us, if you have lost access). We will review appeals in good faith and inform you of the outcome. Where we act on a moderation decision in error, we will reinstate the affected content or access. If you are in the EU, this process is also how you exercise any complaint-handling rights you may have under applicable platform regulation; you may additionally have the right to pursue out-of-court dispute settlement or court action.

6.5 Notice-and-action and statements of reasons (EU)

We operate Explore as a hosting service under EU law (including the Digital Services Act). You can notify us of content you consider illegal or in breach of these Terms using the in-app reporting tools or by contacting us at support@storybooapp.com, giving enough detail to locate the content and explain your concern. Where we remove, disable, or restrict access to content you provided, we will, to the extent required by law, inform you of the decision and the main reasons for it, and explain how to appeal it under Section 6.4. Our single point of contact for these matters, and for authorities and users wishing to communicate with us about illegal content, is support@storybooapp.com (communications in English or Swedish).

7. Intellectual property of the Service

The Service — including the StoryBoo name, logo, app, website, design, software, mascots and built-in artwork, prompts, and curated content, but excluding Your Content — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app on compatible devices you own or control, for personal, non-commercial purposes, in accordance with these Terms and the applicable app store's usage rules. No rights are granted except as expressly stated.

If you believe content on the Service infringes your copyright or other rights, contact us at the address in Section 18 with enough detail to identify the content and your claim; we will review and respond appropriately, and may remove content and terminate repeat infringers.

8. Third-party services

The Service depends on third-party providers, including AI providers (such as OpenAI, which processes prompts and generates text, images, and narration), cloud infrastructure (Google Firebase), subscription management (RevenueCat), and the Apple and Google app stores. Their availability affects ours, and content you submit for generation is processed by these providers as described in our Privacy Policy. The Service may also contain links to third-party sites; we are not responsible for third-party content or services.

9. Privacy

Our Privacy Policy describes what personal data we collect, why, how long we keep it, who we share it with, and your rights (including in-app data export and account deletion). The Privacy Policy is incorporated into these Terms by reference.

10. Termination

10.1 By you

You may stop using the Service at any time and may delete your account in the app (Profile → Account settings) or by contacting us. Account deletion permanently removes your account data as described in our Privacy Policy. Remember to cancel any active store subscription separately (Section 5.4) — deleting your account does not stop store billing.

10.2 By us

We may suspend or terminate your access (in whole or in part) if you materially or repeatedly violate these Terms, if required by law, if your account is implicated in fraud or security incidents, or if we discontinue the Service under Section 2.3. Except where immediate action is justified (e.g., severe violations, legal requirements, security), we will use reasonable efforts to notify you and, where appropriate, give you an opportunity to remedy the issue or export your content.

10.3 Effect of termination

Upon termination, your license to use the app ends and we may delete Your Content after a reasonable period. Sections that by their nature should survive (including 3.4 in its trailing scope, 3.7, 7, 11, 12, 13, and 15) survive termination.

11. Disclaimers

To the maximum extent permitted by applicable law, the Service and all Generated Content are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. Without limiting Section 2.2, we do not warrant that Generated Content will be appropriate, accurate, or error-free, or that the Service will be uninterrupted or secure.

If you are a consumer, this section does not exclude or limit any warranty or guarantee that applies by mandatory law in your country of residence.

12. Limitation of liability

To the maximum extent permitted by applicable law:

1. we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data, arising out of or related to the Service or these Terms;
2. our total aggregate liability for all claims arising out of or related to the Service or these Terms is limited to the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the claim and (b) EUR 50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or your mandatory rights as a consumer. If you are a consumer in the EU/EEA, you retain all rights and remedies granted by the consumer-protection laws of your country of residence.

You are responsible for supervising children's use of the Service and for reviewing Generated Content before sharing it with children; to the extent permitted by law, we are not liable for a failure to do so.

13. Indemnification

If you are not a consumer (i.e., you use the Service in the course of a business), you agree to indemnify and hold us harmless from third-party claims, damages, and reasonable costs (including legal fees) arising from your Content, your use of the Service, or your breach of these Terms. If you are a consumer, you are responsible under applicable law for damage caused by your breach of these Terms or misuse of the Service.

14. Changes to these Terms

We may update these Terms from time to time — for example to reflect new features, legal requirements, or changes to our business. The “Last updated” date below shows the current version. For material changes we will give you reasonable advance notice (for example in-app or by email) before they take effect. If you continue using the Service after the effective date, the updated Terms apply; if you do not agree, you must stop using the Service and may cancel your subscription (Section 5.4) and delete your account. Changes required by law or addressing safety or abuse may take effect immediately.

15. Governing law and disputes

These Terms are governed by the laws of Sweden, excluding its conflict-of-law rules — provided that, if you are a consumer residing in the EU/EEA or another jurisdiction whose law grants you mandatory protections, you also benefit from the mandatory provisions of the law of your country of residence, and nothing in this section deprives you of them.

Disputes will be resolved by the competent courts of Sweden, except that consumers may also bring or defend proceedings in the courts of their country of residence. If you are a consumer in the EU, you may also be able to refer disputes to your national consumer-dispute body (in Sweden, Allmänna reklamationsnämnden, ARN, www.arn.se). We encourage you to contact us first — most issues can be resolved informally.

15.3 United States residents — binding arbitration and class-action waiver

This Section 15.3 applies only if you are a resident of the United States. It does not apply to consumers resident in the EU/EEA or other jurisdictions, who are governed by the paragraphs above and retain their mandatory rights and access to their local courts. Please read it carefully — it affects how disputes are resolved.

1. Informal resolution first. Before starting an arbitration, you agree to contact us at support@storybooapp.com and give us 30 days to try to resolve the dispute informally.
2. Binding individual arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court — except that either party may instead bring an individual claim in small-claims court. The arbitration will be conducted in English and may proceed by phone, video, or written submissions where the rules allow. Judgment on the award may be entered in any court of competent jurisdiction.
3. Class-action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
4. 30-day opt-out. You may opt out of this Section 15.3 by emailing support@storybooapp.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
5. Severability and survival. If the class-action waiver in (3) is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and heard in a court of competent jurisdiction, while the remainder of this Section 15.3 stays in effect. This Section survives termination of these Terms.

16. App store terms

16.1 Apple

If you downloaded the app from Apple's App Store: these Terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the app and no warranty obligation beyond, where applicable, refunding the purchase price. Apple is not responsible for addressing claims relating to the app (including product liability, regulatory compliance, and IP claims). Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government restricted-party list, and you agree to comply with applicable third-party agreement terms when using the app.

16.2 Google

If you downloaded the app from Google Play, the Google Play Terms of Service also apply to your download and use of the app.

17. General

• Entire agreement. These Terms (with the Privacy Policy and any in-app purchase disclosures) are the entire agreement between you and us regarding the Service.
• Severability. If any provision is held invalid or unenforceable, the remainder stays in effect, and the provision will be enforced to the maximum extent permissible.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Language. These Terms may be made available in other languages for convenience; the English version controls to the extent permitted by applicable law.
• Export. You agree to comply with applicable export-control and sanctions laws.

18. Contact

Questions about these Terms? Contact us at:

Scalebit AB (operator of StoryBoo)
Org.nr: [ORG.NR]
Registered office: [REGISTERED ADDRESS]
Email: support@storybooapp.com
Website: www.storybooapp.com

If you have lost access to your account (for example after a suspension) and wish to appeal, email us with your account email address and a description of the issue.